Shipping Policy

We handle your order with care and keep you informed from checkout to delivery.

Definitions

Processing: Time we need to prepare your order after payment authorization.
Handling time: Our standard handling time is 1-1 business days.
Transit: The time your package spends with the carrier on its way to you. Standard transit is 2-5 business days.
Dispatch: When your package leaves our facility and the carrier takes custody.

Order processing

Orders begin processing after payment authorization. Processing occurs on business days only.

Handling time

Standard handling time: 1-1 business days.

Transit time

Standard transit time: 2-5 business days. Transit begins after dispatch.

Shipping fee

Standard shipping fee: $6.99 per order. We currently offer one standard shipping option.

Destination availability

We ship to most addresses. If a carrier cannot service your address, we’ll contact you to update the address or cancel and refund your order.

Split shipments and tracking

Your order may ship in multiple packages to get items to you sooner. There’s no additional shipping fee beyond the one per order. If split, you’ll receive separate tracking numbers by email.

Tracking information is sent by email after dispatch. Please allow 24–48 hours for the carrier to register the first scan.

Delays outside our control

Weather events, customs inspections, and carrier disruptions can extend delivery times. Delivery dates are not guaranteed.

Your shipping address

Please enter a complete and accurate address at checkout. You’re responsible for address accuracy. If you spot an error, contact us right away—if the order hasn’t dispatched, we’ll try to correct it.

Lost or damaged packages

If your package is lost or arrives damaged, contact us within 7 days. Include your order number and clear photos of the packaging and items so we can review with the carrier.

Shipping at a glance

Shipping method	Handling	Transit	Fee
Standard	1-1 business days	2-5 business days	$6.99 per order

Examples

Scenario	What you can expect
Order placed Friday at 9 pm	Processing starts the next business day. Dispatch typically follows within the standard 1-1 business days handling window.
Two items ship from different facilities	You’ll receive two tracking emails. No extra shipping fee beyond $6.99 per order.
Tracking shows delivered, but you don’t have the package	Check with neighbors and your delivery area, wait 24 hours for final carrier scans, then contact us within 7 days for help.
Address has a typo	Contact us immediately. If the order hasn’t dispatched, we’ll try to update it. After dispatch, changes may be limited.
Carrier can’t service your location	We’ll email you to update the address or cancel and refund your order.