We’ll look after you and your order—if something isn’t right, we’ll make it right with care.
Once your refund is approved, we process it within 5–7 business days. After processing, your bank or payment provider typically takes 5–10 business days to post the funds to your statement.
| Step | Timeframe |
|---|---|
| Approval → Refund processed by Varinw | 5–7 business days |
| Processed → Visible on your statement | 5–10 business days |
The original $6.99 shipping fee is only refundable when Varinw is at fault. In all other scenarios, such as change of mind, the shipping fee is non-refundable. We do not charge a restocking fee.
If you need assistance, please contact us:
Email: [email protected]
Address: Số 122, Thôn Bắc Hai Quý Sơn, Lục Ngạn, Bắc Giang